Terminate Order

Terminates an active order in RecVue. Supports full order cancellation, partial line termination, and amendment-based workflows (save as draft or submit for approval).

Processing Modes (controlled by action field):

  • Immediate (default, omit action): Processes termination instantly
  • SAVE: Creates a draft amendment for review before committing
  • SUBMIT: Submits the termination through the approval workflow

Credit Options:

  • calculateCredit: Y — Auto-calculate credit based on unused period
  • creditMethod: PRORATE — Prorate credit for the remaining billing period
  • creditMethod: FULL — Issue full credit regardless of timing
  • creditMethod: NONE — Terminate without issuing credit
  • fullCredit: Y — Shortcut to issue full credit
  • noCredit: Y — Shortcut to terminate without any credit

Termination Scope:

  • Full order: Set fullCancellation: true
  • Single line by number: Provide lineNumber with fullCancellation: false
  • Single line by ID: Provide lineId with fullCancellation: false
  • Multiple lines: Use allLineIds with comma-separated line IDs

Required Fields: orderNumber, businessUnit, reasonCode

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